User Tracking
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From your form settings, you can configure how Feathery tracks users to identify form submissions.
By default Feathery uses cookies to uniquely identify a device. If the user abandons the form and later re-accesses the form from the same device, Feathery will have saved their progress and be able to take them back to where they left off.
Any form submission can be accessed again via a unique URL of the form <form_link>?_id=<user id>
. For example, when you look at one of your submissions under the Results
tab, it will have a link to open up that submission in the form itself. The submission URL will be automatically generated with the _id
parameter appended in order to reference that specific submission.
This link can also be emailed to someone via the email integration, and the link can also be constructed and accessed in the form itself or via API as long as the user ID is available.
Fingerprints are a more powerful method of user tracking that allows you to identify unique devices even when cookie storage is disabled (e.g. browser incognito mode). This isn't recommended since it can make testing new sessions difficult, and you often want to give your user the ability to try again if they really want to.
You can also disable tracking for your form, which means if your user abandons their form and comes back later, they'll start from a new submission every time.